Philippines

Comprehensive Guide to AICS DSWD Financial Assistance and Office Locations

The Assistance to Individuals in Crisis Situations (AICS) program, managed by the Department of Social Welfare and Development (DSWD), provides vital financial support to individuals and families facing emergencies or crises. Here’s a comprehensive guide to understanding the program and how to find DSWD offices in the Philippines.

Types of Assistance Provided under AICS

  1. Medical Assistance: Covers hospitalization, medication, laboratory tests, and specialized medical procedures.
  2. Burial Assistance: Helps cover funeral expenses, including caskets, funeral services, and burial plots.
  3. Educational Assistance: Supports tuition fees, school supplies, and other educational expenses for students from low-income families.
  4. Transportation Assistance: Provides financial aid for urgent travel needs such as medical referrals and disaster-induced relocations.
  5. Food Assistance: Supplies food support to ensure nutritional needs are met during crises.
  6. Cash Assistance: Offers direct financial support for various needs such as disaster recovery, fire, or accidents.

Eligibility Criteria and Required Documents

To qualify for AICS, applicants must be in a crisis situation and provide accurate information with necessary documentation. Required documents vary depending on the type of assistance:

  • Medical Assistance: Medical summary, doctor’s prescription, hospital invoice, proof of indigency, valid ID.
  • Burial Assistance: Death certificate, funeral service agreement, proof of indigency, valid ID.
  • Educational Assistance: Enrollment certificate, student ID, proof of indigency, valid ID.
  • Transportation Assistance: Valid ID and relevant documents such as medical certificates, death certificates, or police reports.
  • Food Assistance: Valid ID and documents like referral letters or medical certificates.
  • Cash Assistance: Various supporting documents depending on the situation, including police blotters, fire reports, disaster certification, etc.

Application Process

  1. Screening: Visit the nearest DSWD office or contact them via phone or email for an initial screening.
  2. Assessment and Interview: If you pass the screening, you will be scheduled for an in-depth assessment and interview at a DSWD office.
  3. Approval and Release: Based on the assessment, the DSWD social worker will determine the type and amount of assistance you qualify for, and the approved assistance will be released accordingly.

For detailed information on the application process, visit the DSWD AICS application page.

Directory of DSWD Offices

Here is a comprehensive list of DSWD offices across the Philippines:

  1. Central Office
    • Address: Batasang Pambansa Complex, Constitution Hills, Quezon City, Philippines, 1126
    • Telephone: (02) 8931 8101
    • Email: inquiry@dswd.gov.ph
  2. Field Office CAR
    • Address: Brgy. Poblacion, La Trinidad, Benguet
    • Telephone: (074) 661-0430
  3. Field Office NCR
    • Address: 389 San Rafael St. cor. Legarda St., Manila
    • Telephone: (02) 8733-0010
  4. Field Office I
    • Address: Quezon Avenue, San Fernando City, La Union
    • Telephone: (072) 888-2184
  5. Field Office II
    • Address: Carig Sur, Tuguegarao City
    • Telephone: (078) 304-1004
  6. Field Office III
    • Address: Diosdado Macapagal Government Center, Maimpis, City of San Fernando, Pampanga
    • Telephone: (045) 961-2143
  7. Field Office IV-A
    • Address: Alabang-Zapote Road, Alabang, Muntinlupa City
    • Telephone: (02) 8804-1401
  8. Field Office IV-B
    • Address: MIMAROPA, Calapan City
    • Telephone: (043) 288-2457
  9. Field Office V
    • Address: Buraguis, Legazpi City, Albay
    • Telephone: (052) 481-0309
  10. Field Office VI
    • Address: Molo, Iloilo City
    • Telephone: (033) 330-7860
  11. Field Office VII
    • Address: M.J. Cuenco Avenue, Cebu City
    • Telephone: (032) 233-0261
  12. Field Office VIII
    • Address: Candahug, Palo, Leyte
    • Telephone: (053) 888-0330
  13. Field Office IX
    • Address: Pagadian City, Zamboanga del Sur
    • Telephone: (062) 945-0513
  14. Field Office X
    • Address: Carmen Hill, Cagayan de Oro City
    • Telephone: (088) 858-6331
  15. Field Office XI
    • Address: R. Magsaysay Avenue, Davao City
    • Telephone: (082) 227-1964
  16. Field Office XII
    • Address: Koronadal City, South Cotabato
    • Telephone: (083) 228-2086
  17. Field Office CAR
    • Address: Baguio City, Benguet
    • Telephone: (074) 442-3845
  18. Field Office CARAGA
    • Address: Butuan City, Agusan del Norte
    • Telephone: (085) 303-8620
  19. Field Office BARMM
    • Address: Cotabato City
    • Telephone: (064) 421-3621

Satellite Offices in Metro Manila

  • Pasig
    • Location: Pasig City
  • CAMANAVA
    • Location: Caloocan, Malabon, Navotas, and Valenzuela areas
  • Baclaran
    • Location: Parañaque City
  • San Jose del Monte
    • Location: Bulacan

For more detailed information, including additional regional and satellite offices, visit the DSWD Map Viewer or the Assistance PH Directory.